While there has been much research on the study of global virtual teams and global software teams, there has been practically no research on the nuances of time separation. Culture surprises in remote software development teams. Most useful are the many practical advice summaries that are nicely highlighted with concrete howto in each chapter. I would like to offer a guideline from the great erran carmel, author of two incredible books on global software teams. Sheen software systems considers china for offshore outsourcing page 5 of 5. The superb content isnt surprising once you realize that coauthor erran carmel was a leading expert on globally dispersed software teams long before cnns. Global software development workshop icse 9 may 2003 j. Erran carmel of the kogod school of business at american university. Offshoring information technology erran carmel bok. His 1999 book global software teams published by prentice hall is a pioneering book on the topic. His second book, offshoring information technology, came out in 2005. He researches the globalization of technology work. Issues for the new millennium, ivy league publishing, marietta ga, to. Although the potential effect on time to market can be profound, at least conceptually, fts has enjoyed few documented industry successes because it is acknowledged to be extremely difficult to.
Organizations depend on teams to leverage and improve business processes, and to accomplish tasks across functional and international boundaries. Erran carmel, professor of information technology at american university mr. Pdf understanding lacking trust in global software teams. Follow the sun workflow in global software development. Citeseerx document details isaac councill, lee giles, pradeep teregowda. As carmel sees it, at stage i, the entire development process takes place at one location, and thus is not a global effort. Discover five centrifugal forces that drive global teams apart and six equally powerful centripetal forces you can use to hold things together. Expert consultant erran carmel evaluates the success of global software teams to date, and shows the five centrifugal forces that can drive them apart. Follow the sun fts has interesting appealhand off work at the end of every day from one site to the next, many time zones away, in order to speed up product development.
Carmel studies the globalization of technology work, including global sourcing offshoring, crowdsourcing, impact sourcing, global teams, offshoring of information technology, and the emergence of technology industries around. Tactical approaches for alleviating distance in global. His 1999 book global software teams was considered a landmark. Pdf modeling coordination costs due to time separation. Packaged software is now a powerful global industry. Carmel led the launching of two online programs, improved the schools rankings, launched two new centers, and raised more than 6 million dollars. Colloborating across borders and time zones by erran carmel 19990102. Collaborating across borders and time zones prentice hall ptr, nj, usa. Kogod school of business, offshore outsourcing, global software development, virtual teams, global teams, coordination across time zones, software industries around the world. Erran carmel defined a global team as a team separated by a national boundary while actively collaborating on a common softwaresystems project. Schneiders work conducted while affiliated with eth zurich. Abstract while there has been much research on the study of global virtual teams and global software teams, there has been practically no research on the nuances of time separation. In global software teams, expert consultant erran carmel brings together the latest best practices and realworld case studies in global software development showing what works and what.
The superb content isnt surprising once you realize that coauthor erran carmel, an associate professor at american university in washington, was a leading expert on globally dispersed software teams long before cnns lou dobbs ever heard of offshore outsourcing. Conference on global software engineering estler et al. Introduction global software development gsd is increasingly becoming the normal practice in the software industry, readily evidenced by u. Colloborating across borders and time zones by erran carmel 19990102 erran carmel on.
Alberto espinosa and erran carmel and john wiley, title the impact of time separation on coordination in global software teams. Alberto espinosa, erran carmel and john wiley abstract while there has been much research on the study of global virtual teams and global software teams, there has been practically no research on the nuances of time separation. Tedxgeorgetown erran carmel the internet and time zones. He is the author of three books on global software teams, offshoring, and working across time zones with j. Learn how to software development is tough enough when its done locally but its even tougher when youre trying to manage cultural, language, and. Colloborating across borders and time zones uw88308 usdatacomputerstechnology 3. Global software teams presents a blend of tough case studies and bestpractices research to help you dramatically increase your odds of success. What are some of the success factors in offshore teams between the us or europe and india. Alberto espinosa and erran carmel kogod school of business, american university, 4400 massachusetts avenue, n. Olson, university of michigan and collaboratory for research on electronic work when in rome doesnt help when your team crosses time zonesand your deadline doesnt. His research focuses on global software development, and he wrote the 1999 book global software teams.
Opportunities and challenges of technologyenabled work. Erran carmel professor american university linkedin. The first global software team specifically setup to take advantage of fts was at ibm in the mid1990s. Erran carmel is a professor of information technology at kogod school of business, american university, washington d. Carmel studies the globalization of technology work. It lists things to be aware of in managing global software teams. Proceedings of the acm 2012 conference on computer supported cooperative work companion. Software development is tough enough when its done locally but its even tougher when youre trying to manage cultural, language, and timezone differences too. In global software teams, expert consultant erran carmel brings together the latest best practices and realworld case studies in global software developmentshowing what works and what doesnt. View erran carmel s profile on linkedin, the worlds largest professional community. In practice, however, offshoring is fraught with difficulties. Tektronix inc, global erp implementation hbr 9600043 london insurance market a b and c reference no. Part 2 the five centrifugal forces of global software teams chapter 4 dispersion.
Culture surprises in remote software development teams acm. Erran carmel is an associate professor at the kogod school of business at american university in washington, d. Most of it is obvious for example, the need for highbandwidth communication, and i found nothing to disagree with. Modeling coordination costs due to time separation in global.
He is a coauthor with erran carmel of a monograph on working across time zones. A read is counted each time someone views a publication summary such as the title, abstract, and list of authors, clicks on a figure, or views or downloads the fulltext. View erran carmels profile on linkedin, the worlds largest professional community. Carmel is the author of two important books on the globalization of technology work. He has written over 100 articles, reports, and manuscripts. Frank xin2 is reflective of many global software entrepreneurs. His 1999 book, global software teams, was the first on this topic and is considered a landmark in the field. He has been a visiting professor at haifa university israel, university college dublin ireland, and at universidad adolfo ibanez chile. He studies global teams, offshoring of information.
Temporal distance, communication patterns, and task. The impact of time separation on coordination in global. Paul tjia the decision to source software development to an overseas firm offshoring is looked at frequently in simple economic terms its cheaper, and skilled labor is easier to find. Professor carmels area of expertise is globalization of technology work. He studies global software teams, offshoring of information technology, and emergence of software industries around the world. Carmel, erran as organizations grow increasingly reliant on a global workforce, they need to know how to mitigate time zone challenges. The impact of time separation on coordination in global software teams. Again, it is all good highlevel advice for organizing any software development effort, but it is most likely that teams will be developed ad hoc according to the specific needs of the project. A framework for managerial problems and solutions, global information technology and electronic commerce. Erran carmel, rini van solingen, rafael prickladnicki and filippo lanubile.
As well as the considerable challenge of controlling projects at a distance, there are differences in culture, language, business methods. Erran carmel studies the special problems of the globalization of work, especially for the technology sector software, it. In global software teams, expert consultant erran carmel brings together the latest best practices and realworld case studies in global software development showing what works and what doesnt. He is the author of three books on global software teams. Chapter 10 might be most valuable to junior managers. The superb content isnt surprising once you realize that coauthor erran carmel was a leading expert on globally dispersed software teams long before cnns lou dobbs ever heard of offshore outsourcing. As youd expect, the book has country sketches and thoroughly covers subjects.
He is working on a third book on the special problems of coordination across many time zones. The author takes great care to identify and name different types of global software teams and the types of projects for which they are best suited. Feb 08, 2011 global software teams presents a blend of tough case studies and bestpractices research to help you dramatically increase your odds of success. The team that will be starting the workday shift depends on the status update and project source from the last production site. Temporal distance, communication patterns and task. Sourcing and outsourcing to a global workforce edition 1. Abstract while there has been much research on the study of global virtual teams and global software teams, there has been practically no research on. He is the author of three influential books on global software teams, offshoring and working across time zones with j.
Coordinating your geographically and chronologically dispersed teams involves a lot more than better calendar planning or basic literacy about time differences, as important as. Erran carmel is an associate professor at the kogod school of business at american university in washington dc. The recent, worldwide spread of software development. Formalize what is normally informal and create more opportunities for informal interaction with your offshore team. Global software teams guide books acm digital library. Erran carmel software development is tough enough when its done locally but its even tougher when youre trying to manage cultural, language, and timezone differences too. In his book global software teams, erran carmel of american university identifies three evolutionary stages of the global development process. Modeling coordination costs due to time separation in global software teams j. Faculty, israel studies program american university. Carmel is a professor of the information technology department at the kogod school of business. We present three converging perspectives on this topic. Assessing agility and distributed projects understanding. Bikram sengupta, manager, software and services engineering, ibm research india this book provides a superb introduction to global software and it projects and products.